This Refund and Cancellation Policy governs the terms related to cancellation of orders, refunds, and payments made to Chamma Enterprises through our website or other communication channels. By placing an order, requesting a quotation, or making a payment, you agree to be bound by this Refund and Cancellation Policy and the applicable Terms and Conditions.

Order Cancellation

Orders once confirmed may not be cancelled after processing has begun. Any cancellation request must be submitted in writing within the time period communicated at the time of order confirmation. Chamma Enterprises reserves the right to accept or reject cancellation requests based on the status of the order.

Refund Policy

Refunds, if applicable, will be processed only after evaluation of the request and subject to the terms agreed at the time of purchase. Approved refunds will be processed using the original mode of payment within a reasonable timeframe. Processing time may vary depending on banking and payment gateway procedures.

Non-Refundable Items

Customized machinery, special orders, installation charges, transportation costs, and services already rendered are non-refundable. Any damages caused due to misuse, mishandling, or unauthorised modifications will not be eligible for refund.

Delayed or Failed Refunds

If you have not received an approved refund within the specified time, please check with your bank or payment provider before contacting us. Delays may occur due to external banking processes beyond our control.

Changes to this Policy

Chamma Enterprises reserves the right to update or modify this Refund and Cancellation Policy at any time without prior notice. Changes will be effective upon posting on this page.

Contact Information

Chamma Enterprises
Address: SF -7, Akriti Eco City Business Park, Saliya, Bhopal, Madhya Pradesh, 462011
Email: contact@chammaenterprises.com
Phone: +91 895 908 0093